We accept returns of eligible items postmarked within 30 days of the delivery date. Refunds are issued to your original payment method, cannot be issued to alternate cards or different forms of payment.

Items Eligible For Refund

In order to be eligible for an exchange or return, products must be returned in unused, unwashed, and unworn condition with original tags and packaging included. Swimwear will only be accepted if the swimsuit is tried on over underwear and returned in its clean original condition with all tags attached. 

Items returned with obvious use, pet dander, makeup, deodorant, perfume, or similar product stains may be subject to refusal.

Items Eligible For Partial Refund

We are responsible or partially responsible for all following defective items within 30 days: stains, zipper malfunction, ripped or torn, obvious color difference.

Items Not Eligible For Refund

  • Returns received after 30 days of the original order delivery date
  • Original shipping charges & fees
  • Leolace eGift Cards
  • Giveaways or promotional items with a retail value lReturns received in damaged/worn condition
  • Final Sale items cannot be returned, refunded, or exchanged

Damaged Items

Please contact Customer Service prior to returning the item so that way may assist you with your order!

For Return&Exchange Fees

If you chose the wrong size or want to return items for personal reasons such as a change of mind, personal taste, or ordering multiple items for comparison or sizing purposes, the return postage will be at your own cost. For refunds to the original form of payment, a $9.95 return fee will be deducted from the refund total. Any original shipping fees are nonrefundable.

For exchange shipping fees, you cover the return shipping, and we’ll happily send the exchanged item to you for free.

Order Cancellation

We do not offer order cancellation after it is shipped. Please kindly pay attention to your shipping notice in your email inbox or spam folder.

Addtional Qustion

For additional questions, please email Customer Service.

Our hours are Monday to Friday: 9:00 PM to 6:00 AM Sunday to Friday (EST).